Coronavirus: supporting our customers


None of us have known a time quite like this. We want to make sure that you have all the information you need at this time, whether it comes to your insurance policy or keeping yourself safe and well. On this page, we’ve answered a number of frequently asked questions. We’ll be keeping this page updated with the latest information, but don’t hesitate to get in touch with our team if there’s anything we can do to help you.

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Get in touch

We’ve activated our business continuity plans and we’re all now working from home.

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Smart Health

Smart Health offers customers unlimited access to a UK GP – available 24/7, 365 days a year

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Customer Q&As

We know many of you have questions about your policy at this time. We’ve answered as many as we can for you here.