More than just financial support

When you’re experiencing tough times, we’ll help in any way we can - financial or practical. At AIG, we understand that you may need more than money. That’s why our life insurance products include additional services as standard, giving you the extra support you’re looking for at no extra cost.

Two doctors walking up stairs

Best Doctors®

We provide access to Best Doctors - a service that provides invaluable second medical opinions.

If you or your family are faced with a diagnosis, we know that you’ll have questions. Best Doctors give clear and reliable answers, making sure you and your loved ones get the right diagnosis, treatment and care. Best Doctors can advise on everything from minor surgery to major health concerns such as cancer or heart disease. You’ll even get advice on pre-existing conditions.

We care because we want to - not because we have to, which is why our support continues once a claim is paid. If you file a claim for a critical illness, you’ll still have access to Best Doctors for three years - empowering you to manage the after-effects of treatment.

This service is not available for employee benefits policies.


Two children carving pumpkins

Winston's Wish

We understand how important help is for your family. If your child loses a parent or sibling, we’ll be there - even if you can’t be. We’ve partnered with a leading UK charity Winston’s Wish to help bereaved children and others in your family get the specialist support they need.

Winston’s Wish offers a wide range of practical assistance and guidance in the UK, including online resources, publications, a national telephone helpline, professional face-to-face support and group work.

Anyone who makes a life or terminal illness claim can use this service – it doesn’t matter how old or new your policy is.


Best Doctors and Winston’s Wish are non-contractual benefits which can be withdrawn at any time without notice.

RedArc support service

We believe in giving more than just financial assistance. That’s why our critical illness claimants and their families are offered RedArc’s critical illness service.

With RedArc, each claimant has a dedicated personal nurse adviser who can help them for as long as they need, providing expert advice and long-term emotional support.

This service is not available for any policies other than group critical illness


Best Doctors - Guide

Find out how Best Doctors gives your clients access to an invaluable second medical opinion service.

Download Updated 31 Jul 18
Winston's Wish - Guide

Find out how the bereavement charity Winston's Wish can support your clients and their families.

Download Updated 30 Apr 18