Individual Protection from AIG

Meet our claims team

With over 95 years’ experience, our dedicated UK-based claims handlers are on hand to help your clients through what is often a challenging time, with expertise and empathy.

We’ll look after your clients from start to finish

Our customers are at the forefront of every claim. We know every person and situation is different, and we’ll always deal with a claim at an individual level. We’ll look after your clients from start to finish, making sure they’re kept up to date as little or as much as they would like throughout their claim.

We’re here to help

Contact our Claims Team as soon as possible if your client needs to make a claim.

You can call us directly on 0345 600 6815. We’re open 8.30am – 5.30pm Monday to Friday, except bank holidays. If you’re calling from overseas, please call +44 (0)1737 44 1815. Please note these opening hours are UK local time.  

Alex's claim story

Our customer talks about their claims experience

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Steve's claim story

Read Steve's critical illness claim story

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