Awards
Our awards demonstrate our commitment to excellence in every element of our service, for customers and intermediaries.
2021 awards
Best Innovation in Insurance
Awards for Smart Health by Financial Services Forum Awards for Innovation
Best Innovation to an Existing Product or Service
Awarded for Critical Illness Choices by Financial Services Forum Awards for Innovation
Best Overall Disruption Innovation
Awarded for Critical Illness Choices by Financial Services Forum Awards for Innovation
Hybrid Offering of the Year
Awarded for Smart Health by Cover: Recognising Healthcare Innovation Awards
Best support for Unprotected families
Awarded by LifeSearch recognising heroic care.
Use of a Limited Marketing budget
Awarded for marketing activity by Financial Services Forum Effectiveness Awards.
Outstanding Individual Critical Illness
Award for Critical Illness Choices by Cover Excellence Awards.
Outstanding Group Critical Illness
Award for Group Critical illness by Cover Excellence Awards.
Best Preventative Support Service
Awarded for Smart Health by Protection Guru Awards.
Protection Guru’s Doctors Award
Awarded for impact-based critical illness by Protection Guru Awards.
Best Care & Support Service
Awarded for Smart Health by Protection Review Awards
Best New Product/Enhancement
Awarded for impact-based critical illness by Protection Review Awards
Best Adviser Marketing
Awarded to best Insurer by Protection Review Awards
Organisation of the Year
Award by Protection Review Awards
Awards from previous years
See our 2020 award wins
Best Insurance Communication Campaign
PRCA City & Financial Awards
Heroic Support – Best Service for Unprotected Families
LifeSearch Awards
Best Critical Illness Provider
LifeSearch Awards
Outstanding Insurer of the Year
LifeSearch Awards
Best Marketing Team
Cover Customer Care Awards
Best Health & Wellness Offering
Cover Customer Care Awards
Best Intermediary Support Team
Cover Customer Care Awards
Young Insurance Person of the Year (Camilla Hoskisson, Digital Marketing Manager)
Cover Customer Care Awards
Best Group Income Protection
Cover Excellence Awards
Best Promotion of Protection
Cover Excellence Awards
Best Added Value Provider
Cover Excellence Awards
Best Individual Life Insurance
Cover Excellence Awards
Judges Special Award for Marketing Learning
Financial Services Forum Marketing Effectiveness Awards
Best Underwriting & Claims
Protection Review Awards
Rising Star (Alison Esson, Propositions Manager)
Cover Excellence Awards
Young Achiever (Camilla Hoskisson, Digital Marketing Manager)
Protection Review Awards
See our 2019 award wins
Best Provider for Service Excellence
The PRIMIS Network Awards
Strategic Provider Partner of the Year
Paradigm Awards
Best Intermediary Support (Team)
COVER Customer Care Awards
Heroic Support - Best New Business Experience
LifeSearch Awards
Best Critical Illness Provider
LifeSearch Awards
Outstanding Insurer of the Year
LifeSearch Awards
Organisation of the Year
Protection Review
See our 2018 award wins
Best Use of Social Media
Life Insurance International Innovation Awards 2018
Retail Protection
Gold Standards 2018
Personality of the Year (Vicky Churcher - AIG Life Intermediary Director)
Protection Review Awards 2018
Best New Product (Income Protection)
Protection Review Awards 2018
Best Online Service Team
COVER Customer Care Awards 2018
Best Claims Management Team
COVER Customer Care Awards 2018
Best E-Commerce Provider
Lifesearch
Best Critical Illness Provider
Lifesearch
GOLD rating
Defaqto 2018
Best Protection Provider – Service 2018
First Complete
Strategic Provider Partner of the Year 2018
Paradigm Lender and Provider awards