Contact us - Advisers
Please see the below options for different areas of AIG Life, should you wish to contact us.
Quick tip: Want to check on a case?
You can check the status of a case at any time by logging in to the AIG Life Extranet and using the search bar to find your client’s case.
Click on the case to reveal a bright yellow status box which will tell you what our underwriters are doing and what’s still required.
Write to us at:
- Claims Team,
- AIG Life Limited,
- PO Box 12010,
- CM20 9LG
We're here to help
Monday to Thursday from 9:00am - 6:00pm, or Friday 9.00am - 5:30pm, except UK bank holidays.
What happens next
A claims assessor will explain the process and what information we’ll need.
Need help or support?
We also have a dedicated help and support section for your clients and their representatives, which may be of use.
Welcome to our brand new critical illness cover
Every client is different, so we’ve designed flexible critical illness cover that gives you choices. Personalise your recommendation to their unique budget and family needs, and give them fairer outcomes and value for money from day one.