Contact us - Advisers
Please see the below options for different areas of AIG Life, should you wish to contact us.
Quick tip: Want to check on a case?
You can check the status of a case at any time by logging in to the AIG Life Extranet and using the search bar to find your client’s case.
Click on the case to reveal a bright yellow status box which will tell you what our underwriters are doing and what’s still required.
Write to us at:
- Claims Team,
- AIG Life Limited,
- PO Box 12010,
- CM20 9LG
We're here to help
Monday to Thursday from 9:00am - 6:00pm, or Friday 9.00am - 5:30pm, except UK bank holidays.
What happens next
A claims assessor will explain the process and what information we’ll need.
Need help or support?
We also have a dedicated help and support section for your clients and their representatives, which may be of use.