When you need us, we're here

Each customer and each claim is unique.

Every claim we pay as a protection insurer is help we provide during some of the toughest moments in people’s lives. Last year (2022), across life, terminal illness, critical illness and income protection, we paid 4,709 people and their families get back on their feet by providing financial, physical and mental support.

Uncover more in our 2022 claims story by clicking on either the button or image below.


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Beyond the claim

Find out about the additional support we offer customers

Customer stories

Hear from our customers who shared their claims story

How to claim

Everything you need to know about our claims process