When you need us, we're here

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Each customer and each claim is unique.

Every claim we pay as a protection insurer is help we provide during some of the toughest moments in people’s lives. Last year (2023), across life, terminal illness, critical illness and income protection, we helped 5,216 people and their families get back on their feet by providing financial, physical and mental support.

Uncover more in our 2023 claims story.


Beyond the claim

Find out about the additional support we offer customers

Customer stories

Hear from our customers who shared their claims story

How to claim

Everything you need to know about our claims process