Claims Support for Advisers

At AIG, we believe in making insurance easier for everyone. Once your clients take out insurance with AIG, you can be confident our dedicated claims team will take care of the rest.

Our Claims team are here to help

You can trust our experienced, UK-based claims team to be there for your clients. We place them at the forefront of every claim. Every person and every case is unique, and our team members know this. We’ll look after your clients from start to finish, all the way through the process. We’re transparent about the way we work and happy to be flexible for the people we help.

Paying claims quickly is important. As soon as we receive your call, we’ll start working towards getting your client support as soon as possible. Once we have the information we need, we aim to pay claims within five working days.

How to make a claim

If your client needs to make a claim, just contact our Claims team.

We’ll always make sure every single case is dealt with quickly, sensitively and compassionately.

For personal or business protection claims give us a call on 0345 600 6815.
From overseas - 0044 1737 44 1815 
You can also email us at: claimsteam@aiglife.co.uk

If your client needs to make a claim, just contact our Claims team.

We’ll always make sure every single case is dealt with quickly, sensitively and compassionately.

For employee benefits claims, download our claims form or for group IP/ CI policies give us a call on 0330 303 9973.

We’re here to help 9:00am – 5:00pm Monday to Friday, except UK bank holidays.

Beyond the claim

Find out about the additional support we offer your clients

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Real lives behind the statistics

Customer case studies on how we helped when they needed it most

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Claims stats 2018

Find our full 2018 claims stats